Meet our Customer Success team
A day with us
As Customer Success team we are the ones that are frequently meeting or in contact with our partners. That means we are often on the move. But when we are together as a team, we discuss progress and share success stories and insights. The different disciplines and expertises in our CS team are to our benefit - it's valuable and fun to take a moment during an office day to consult with these various disciplines.
We hold weekly meetings to keep a grip on new developments and our goals as well as how to improve our strategy a little bit every single day!
Get ready for an ambitious team! We know how to have fun, but we sure know how to challenge each other and turn every partner into a Yuki ambassador!
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Working in Customer Success is like working for your own business. Using a flexible, customized plan, we jointly pave the digital path for the accountant. Our customer's goals are central, and as one CS Team, we aim to achieve these goals! Customer Focus!!! - Anja Segers
Our mission?
Our success equals the success of our partners. Our team is focussed on onboarding new partners and growing existing partners. Our motto? "We grow together" - because we grow when our partners do. To drive growth among our partners, we put ourselves in their shoes and create a strategic plan with them to optimise their use of Yuki.
Our team is the first to know what's going on among our partners, not only because we are in so much contact but we are also consulted as sparring partners for questions or new ideas. This makes us the link between our partners and Yuki. This valuable knowledge is shared with other teams within Yuki - so we can all work on optimising our software and service.
Achievements we are proud of
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Through our guidance and strategic discussions with the partners, we ensure that they can grow, save time and enjoy their work once again!
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During the Yuki Gala, we get to present awards to the best performing offices.
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We are proud of the targets we meet. This means that our partners believe in Yuki and want to grow with us.
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We are proud of the cool events and trips abroad with our partners such as: Lisbon, Barcelona, London, Copenhagen, World Cup Distances, Padel tournament, Tour of Flanders & many more..
Connect and discover
Curious about the secret sauce behind our customer success stories or if you're the secret ingredient we lack? Feel free to connect with us, and share a joke to see if our sense of humour aligns!